- Please use the following as a
guide to getting rid of SPAM (unsolicited email).
STEP 1 - follow the
"removal" instructions in their email to you on
how to be removed or unsubscribed from their mailing list
(give them a chance).
STEP 2 - Wait at least 3 days to take affect.
STEP 3 - If still receiving email from the same source
repeat STEP 1 & STEP 2 ("Strike one").
STEP 4 - If still receiving email from the same source
AFTER STEP 3, forward the offending email to filter@stateline-isp.com ("Strike two" - that is
all you should give them. After all, this isn't baseball!)
We will then address
the issue of blocking the uncooperative source from
further access to our domain. In addition to this, please be
advised that as of 5/1/3, any email that is in ANY
quarantine in excess of 3 days may be addressed by us in
order to stop further delivery to our service from said
source. This may include us on your behalf attempting to
remove your email address from their email lists. This is
to prevent unnecessary traffic of delivery of email which
is quarantined and then deleted anyway. If you ever have any "False
positives" in your Quarantine please advise us
immediately so that we may adjust the filters accordingly
(Our wish is not to stop legitimate email).
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